7 QC Tools Training
7 QC Tools Training Features
The need to meet and exceed customer expectations in a cost competitive environment makes the correct usage of the 7 QC (Quality Control) Tools imperative today for a unified and systematic approach to team problem-solving. The tools help to develop and sustain a strong customer focus and improve all processes by identifying rejects, determining causes, suggesting improvements, and establishing tractability of each process. The 7 QC tools are fundamental for Continuous Improvement.
This course will show the participants the basics of teamwork and problem solving and how the 7 QC Tools are used in problem-solving.
Who should attend 7 QC Tools Training
All personnel/team members directly involved in continuous improvement/quality improvement initiatives from both the manufacturing and service (including banking and finance, logistics, healthcare, government, and public service) sectors
7 QC Tools Training Objectives
At the end of 7 QC Tools training, participants should be able to:
Understand the fundamental principles of problem-solving
Understand how to apply the 7 QC tools in the workplace
Comment critically on corrective actions raised as a result of applying the tools
Take ownership of applying 7 QC Tools as a corrective and preventive measure to avoid mistakes and improve product/service quality
Interpret and measure the effectiveness of implemented solutions
7 QC Tools Training Course Outline
Procedures For Problem Solving Using The 7 QC Tools
– Making use of data to increase productivity
– Applying the 7 QC Tools towards problem-solving
The Pareto Diagram
– How to construct Pareto Diagrams
– How to classify the defects and display using a Pareto Diagram
– How to identify the problems in their order of severity
– How to get a hand on the real problem from among many
The Fishbone Diagram (Cause & Effect Diagram)
– How to construct a Fishbone Diagram
– How to generate all the probable causes for every defect
– How to apply the Brainstorming Technique during problem-solving meetings
– How to search out and organize all possible factors
Process Flow Chart
– How to construct a Process Flow Chart
– Considerations for constructing process flow charts
– How to interpret process flow charts
Checksheet
– What is the best method to take down data simply?
– How to prevent inspection slip-throughs
– How to construct simple Check sheets for convenient usage in the workplace
The Histogram
– How to know and predict the occurrence of defects
– How to construct a Histogram
– How to interpret various shapes of a distribution diagram
Scatter Diagrams
– Is there a way to find out a correlation between the cause and effect of a problem?
– How to construct a Scatter Diagram
– How to interpret the Scatter Diagrams
Control Charts
– Why do defects occur?
– Is it due to dispersion?
– How to plot these dispersions over a period of time to determine the probable cause of dispersion
– How to interpret whether a process is stable or not
7 QC Tools Training Achievement
Upon SUCCESSFUL completion of the 7 QC Tools course a Certificate of “7QC tools Certified Practitioner Training” will be issued.
CPD-16
CEU-1.6
7 QC Tools Training Duration-
02 days