Robust Customer Complaint Management with ISO 10002 Internal Auditor Training
ISO 10002 Internal Auditor Training Purpose
This intensive 2 day learning to audit complaint management and customer satisfaction with ISO 10002 Internal auditor training provides a solid foundation in all aspects of the audit process. Delegates are taken through a structured program that includes a balance of theory and practice using a combination of workshops and practical exercises enabling them to gain an understanding of the key activities for auditing and the ISO 10002.
Who should attend ISO 10002 Internal Auditor Training
Those who looking for an understanding of the Standard requirement ISO 10002 and want to have basic work experience in customer service and complaints handling
Those responsible for performing an internal audit about Customer Satisfaction Management System in their organization
ISO 10002 Internal Auditor Training Course Structure
A series of workshops and presentations on topics including:
History and Background
Driving Force for establishing a Customer Satisfaction Management System
ISO 10002 requirements interpretation and exercises
Audits in principle and practice
Data analysis and improvement
ISO 10002 Internal Auditor Training Benefits
Improve the reputation, credibility and image of the organization
Improve customer trust and satisfaction with your products and services
Improve employee satisfaction and retention through empowerment and recognition
Ability to assess customer complaint management system and customer satisfaction
ISO 10002 Internal Auditor Training Achievement
Upon SUCCESSFUL completion of learning audit complaint management and customer satisfaction with ISO 10002 Internal auditor training course, a Certificate of “ISO 10002 Certified Internal Auditor Training” will be issued.
ISO 10002 Internal Auditor Training Duration
Value added ISO 10002 Internal Auditor Training
Accelerate learning to audit complaint management and customer satisfaction with ISO 10002 Internal auditor training with the expert faculty Lead Auditors and Principal Trainers from the Industry. ISO 10002 Internal Auditor training from the "Specialist Expert" has many advantages:-
It will drastically change the way of thinking and basic approach towards the Management System Standards.
You would cherish & Benchmark our training for a very long time to come.
No fictitious case studies you can not connect with.
Real time examples, real time scenarios you can quickly relate to.
Complete Focus on your systems, processes and line of businesses.
100% involvement and engagement of the participants
Learn to make the ISO Standard sweat to:-
A). Improve the profits.
B). Reduce rework, defects, customer rejections, wastage,& cost of operation
C). Enhance customer delight
D). Reduce attrition of customers and employees
E). Enhance confidence of all stakeholders
Bank transfer is our preferred mode of fee acceptance
Account Number - 50138600476
Account name - Holistic Management Solutions Services
Bank Name -Allahabad Bank
Bank code - 212520
IFSC Code of the Branch - ALLA0212520
Branch Name & Address - 53, Sector 12-B, Opposite Manish Chambers, Dwarka, New Delhi-110075
Account Type – Current