ISO Certification is a useful tool to add credibility of your organization, by demonstrating that your product or service meets the expectations of your customers. For some Organizations, certification is a legal or contractual requirement. Each ISO Standard certification pertains to unique discipline of management system and the same is mapped below.
Types of ISO Certification
ISO 10002 Certification On Customer Satisfaction & Complaint Management System
TS 16949 Certification On Quality Management System for the automotive sector
What is the difference between ISO Certification and Accreditation
Certification – the provision by an independent Organization of written assurance (a certificate) that the product, service or system in question meets specific requirements.
Accreditation – the formal recognition by an independent Organization, generally known as an accreditation board, that a certification body operates according to international standards.
Precaution regarding Displaying your ISO certification
Remember, when labeling a product or system as certified to an ISO standard:
Do not claim: "ISO certified" or "ISO certification"
DO say: "ISO 9001:2015 certified" or "ISO 27001:2013 certification" (for example).
Validity of ISO Certificate
ISO Certificate is valid for 03 years subject to successful outcomes of surveillance audits performed annually (or six months depending upon the scheme chosen)
What is ISO and who makes ISO Standards?
ISO full form is the International Organization for Standardization. It is the world’s largest developer of voluntary International Standards. International Standards provide state of the art specifications for products, services and good practice, immensely helping industry to become more efficient and effective. Developed through global consensus, they help to break down barriers to international trade.
What are the Benefits of ISO Standards and ISO Certification?
International Standards bring three-dimensional technological, economic and societal benefits.
These Standards help to harmonize technical specifications of products and services making industry more efficient and breaking the barriers to conduct smooth international trade.
Compliance to International Standards helps reassure consumers those products and services are safe, efficient and good for the environment.
Business Benefits include but not limited to:
Increased market share
ISO Standards help to increase productivity and build up competitive advantage Cost savings
ISO Standards help optimize operations and thus improve the bottom line
ISO Standards help the Organizations to better their quality, enhance customer satisfaction and increase sales Access to new markets
International Standards help prevent trade barriers and open up global markets Environmental benefits - International Standards help reduce negative impacts on the environment
Benefits For Society include but not limited to-When products and services conform to International Standards, consumers can have confidence that they are safe, reliable and of good quality.Let us see, For example, ISO's standards on toy safety, road safety, and secure medical packaging help make the world a safer place.
ISO has more than 20500 standards touching all aspects of daily life. To make sure that the benefits of ISO International Standards are as broad as could be, ISO supports the involvement of consumers in standard development work. International Standards on air, water and soil quality, emissions of gases, radiation and environmental aspects of products contribute to efforts to preserve the environment and the health of citizens. Benefits for governments are -ISO standards harness on international expertise and experience and thus become a vital input resource for governments when developing public policy. National governments use ISO standards to support public policy, We know for example, by referencing ISO standards in
regulations of various types. This has several benefits, including Opening up world trade - ISO standards are international and adopted by many governments. By integrating ISO standards into national regulation, governments help to ensure that requirements for imports and exports are the same the world over, therefore facilitating the movement of goods, services and technologies from country to country.
Expert opinion - ISO standards are developed by experts. By integrating an ISO standard into national regulation, governments can benefit from the opinion of experts without having to call on their services directly.
How ISO standards are developed for using ISO Certification?
ISO standards are developed by the people that need them, through a consensus process. Experts from all over the world develop the standards that are required by their sector. These experts are proposed by the national members. National members are the national bodies of all the countries. Once the need for a standard has been established, these experts meet to discuss and negotiate a draft standard. As soon as a draft has been developed it is shared with ISO’s members who are asked to comment and vote on it. If a consensus is reached the draft becomes an ISO standard, if not it goes back to the technical committee for further edits.
Do ISO standards and ISO Certification respond to the needs of the market?
ISO does not decide when to develop a new standard but responds to a request from industry or other stakeholders such as consumer groups. Typically, an industry sector or group communicates the need for a standard to its national member who then contacts ISO.
Are ISO standards which are used for ISO Certification based on global expert opinion?
ISO standards are developed by groups of experts from all over the world, that are part of larger groups called technical committees. These experts negotiate all aspects of the standard, including its scope, key definitions and content.
ISO standards are developed through a multi-stakeholder process The technical committees are made up of experts from the relevant industry, but also from consumer associations, academia, NGOs and government. ISO standards are based on a consensus Developing ISO standards is a consensus-based approach and comments from all stakeholders are taken into account.
How does ISO Certification retain its relevance?
ISO standards represent, by an international consensus among experts in the concerned state of the art technology. To ensure that ISO standards retain this lead, these are reviewed at least every five years after their publication. The technical experts then decide whether the standard is still valid, or whether it should be withdrawn or updated. In some fields, the pace of development is such that when an ISO standard is published, the experts who developed it are already thinking about the next version.
Which ISO standards are meant for ISO certification?
Each Management system is accorded a well-established series. Certifiable Standards are ones (generally ) with 1(unity) in the one’s place of the numerical series for the Management System Standard. For example-
ISO 9001 QMS, ISO 14001 EMS, OHSAS 18001 (ISO 45001), ISO 20000-1 ITSMS, ISO 22001 FSMS, ISO 22301 BCMS, ISO 27001 ITSMS, ISO 55001 EnMS….
What is a ISO certification body and/or accreditation body?
A certification body [also called a registrar] is an organization which issues the certificate. An accreditation body is an organization, which authorizes the certification body to issue the certificate. Normally an accreditation body is a member of International accreditation forum [IAF] but there are many “independent” accreditation bodies also.
How should I select the ISO certification body and accreditation body?
This is a big question and the answer depends upon your requirement. Many companies want certificate because the certificate is a mandatory requirement to participate in a tender or for the supply of goods and hence they try to find the cheapest available source. All those companies who aim for certification close down eventually. All those organizations which aim for system improvement and process enhancement and thus earn a certificate, survive well.
The correct approach is to aim for continual improvement in an organization’s performance and hence ensure that the accreditation body is a member of IAF and “IAF MLA” is printed on the certificate. Also, ensure that the accreditation body and certification body have good respect in the market.
What will be the approximate cost of ISO certification?
The cost mainly depends upon the number of employees in your organization, your products, and services. The cost also depends upon the accreditation body and certification body.
Depending upon the number of employees, certification body calculates audit man-days requirement than multiplies it with auditor man-day rate and then adds accreditation body fees. Some certification bodies also charge “file maintenance” charges, administrative charges, etc. In addition to certification, you will have to bear auditors travel and living expenses. You should ensure that arrangements for travel and living are done as per your company standards and not as demanded by auditor or certification body.
How much time does it take for the organization to get ISO certification?
Depends on the size of the organization, complexity of processes, and competence of the people and commitment of the top management. We aim for an 8-12 week period for SMEs with committed and competent resources. Again, this can vary from organization to organization.
Click the ISO certification that your organization require from the table below:-