"The organization's Longevity is decided by wise investment on R&D, innovation, periodical Gap Analysis, regular Trainings, & demonstrable Credibility."

Funnel approach is followed for obtaining Training need identification. If answer to any of the following bulletted points mentioned below is in affirmative, then training is required and needs to be captured in the training calendar in the form of Awareness training, Implementation training, Internal Auditor training and Lead Auditor training for various management systems needed to be deployed by the organization -

  • Requirement of Continuous compliance of Organization & group policies.

  • Continuous compliance of founders, owners, promoters and shareholders requirements and guidelines.

  • Continuous Compliance of Regulatory requirements in the law of the land in which business is operating.

  • Continuous Compliance of regulatory requirements of Customers’ law of the land in which customer is residing.

  • Compulsion of compliance of continuous changing requirements of the end users or customers or clients.

  • Continuous changing of work place dynamics.

  • Continuous changing of product & service requirements.

  • Compulsion  to  Add new customers, clients, end-users.

  • Compulsion to retain existing customers, clients, end-users.

  • Compulsion to Add new products & services.

  • Compulsion to innovate on products and services

  • Compulsion to delight customers as the only way forward as customer satisfaction is minimal fulfillment of the requirements.

  • Attrition of employees

  • Attrition of customers

  • Flight of business

  • Compulsion to continuously provide value-added products and services

  • Compulsion to safe guards the needs and expectations of all the interested parties.

  • Compulsion to conduct business with due diligence to occupational Health & safety requirements of the interested parties

  • Compulsion to conduct business with due diligence to Environmental  protection requirements .

  • Compulsion to continuously conserve on Energy.

  • Compulsion to use information technology wisely to improve businesses.

  • Compulsion to  continuously safeguard information security of the business.

  • Compulsion to identify business risk and deploy enterprise risk management.

  • Compulsion to demonstrate business continuity management systems.

  • Compulsion  to ensure food safety

  • Review  of your business objectives and identify critical activities.

  • Performance monitoring identifying  problem areas.

  • Getting feedback from customers, suppliers and other key business partners;

  • Ask employees to raise concerns and make suggestions; include discussion of training needs in employee performance management.

  • Identify any dependencies, for example, where only one employee has crucial skills or knowledge.

  • SWOT analysis -Prioritize problem areas or areas of weakness.

  • Systems or equipment could contribute to resolving problems.

  • Outcome of Vulnerability & Penetrating testing

  • Outcome of product/service  testing

  • Outcome of product defects and deficiencies in service

  • Outcome of productivity levels

  • Outcome of accuracy levels

  • Outcome of client audits

  • Outcome of internal audits

  • Outcome of external audits

  • Compulsion of online transaction and requirement to deploy safeguards for e-commerce

 

After carrying out training need identification for your organization, it is equally important to identify your training partner.

There are dozens of organizations trying to provide ISO certification training courses on different ISO standards. It becomes extremely difficult to decide which amongst them is the best provider on ISO training courses.

 

There are two types of ISO certification training courses-one type is IRCA approved ISO training course which is costlier due to royalty going to IRCA for endorsement. This is opted by individuals. The another type is, non-IRCA ISO certification training course which is less costly because there is no royalty that is to be paid to IRCA. Content, delivery, and faculty remains the same. This is opted by organization.

 

There are different types of ISO management systems that are required to run businesses. It requires holistic approach to management system, which integrates various systems together such as quality management system, environment management systems, occupational health & safety management system, information security management system, information technology service management system, business continuity management system, energy management systems, enterprise risk management system, complaint & customer satisfaction management system etc.

 

There is terrific synergy and handshake between the various management systems. It takes astute understanding of each element of the individual  management system and its linkages with other standards of management systems the organizations strive to implement in order to excel.

 

There is heavy price for not understanding completely the requirements of these management system. The prices may come in terms of flight of business, loss of reputation & brand value , customer dissatisfaction & costly law suits,  legal issues of very serious nature, and bankruptcy. Therefore, it becomes extremely important to learn about the integrated management system from the masters of the field who have done hundreds of assessments of the various management systems for over 500 organizations, spanning all business sectors.

 

It is not important that you have got the ISO certification training. It is important who has been your expert faculty from whom you have been trained. Because the ISO certification training course would be like a piece of paper when there is very little applied understanding. Choose your faculty wisely for ISO training course, since it is your time, effort and money. Make no compromises in choosing, and settle only for the best in the field.

 

During the ISO certification training course when you train with highly experience ISO lead trainer, you can bet that you have gained the very best in the business. Fundamental requirement of any ISO training course  is all about rich industry experience, delivery skill & specialized competence of the ISO lead instructor. 

 

During the ISO certification training course ISO lead tutor should have ability to explain complex issues in highly simplified manner. Astute knowledge of the ISO lead instructor, enable participants to become thought leaders in the field due to practical understanding of the standards. ISO training course conducted by ISO lead tutor should not become spoon-feeding the participants. Instead the lead tutor encourages dwelling on each topic and provokes participative and involved discussions in guided manner supplemented with profuse usage of real time examples to establish a connect and develop applied understanding.

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